Previous Work
A look at the kind of work I take on — from catalog clean-ups to support documentation that a whole team can reuse.
Shopify
Consistent titles, tags, and SKUs across a full product catalog
Rebuilt product listings with clean titles, descriptions, tags, and SKUs, then reorganized collections and navigation so shoppers could find items in fewer clicks.
Shopify
Missing, outdated, and duplicate entries cleared
Reviewed inventory records and variant setups against store guidelines, corrected pricing and stock discrepancies, and kept an update log for every change.
Research
Content recommendations for better search visibility
Compared competing stores and keyword demand, then delivered practical wording and image recommendations for product pages.
Support
Resolution time reduced by nearly one third
Documented recurring customer questions into internal guides and FAQs, making answers easy for the whole team to reuse.
Operations
Owners reviewing performance with simple weekly reports
Set up straightforward operational and financial reporting for market merchants, covering stock control, cash flow tracking, and supplier coordination.
Admin
Fewer schedule conflicts and cleaner member records
Organized calendars, forms, and member records for a wellness facility, improving attendance through consistent follow-ups.
Want details on a specific project, or a walkthrough of how I'd handle your store?
Start a conversation